We took good care of the water heater. Providing an ample supply of water to households with 5 - 6 people. I recently purchased a Rheem 40 gallon electric water heater from Home Depot. 1100 Abernathy Road, Suite 1700 Atlanta, GA 30328, Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the. This model has a 6 year limited tank and 1 year parts warranty. When this water heater started not working properly, after 5 years, with a 12 year warranty, Rheem made it VERY DIFFICULT and time consuming to get through their phone systems (hold times of 30+ minutes and no answer) to set up appointments, months have gone by. Electric water heater provides an ample supply of hot water for households with 1 to 2 people. Medium 6 Year 4500/4500-Watt Elements Electric Tank Water Heater Rheem Gladiator 40 Gal. I highly recommend you stay away from any RHEEM water heater products. I called Rheem and after over an hour waiting was finally able to talk to the manager and he agreed to refund the expedited delivery charge. A call was placed to the 1-800 number on the water heater and here I sit waiting and wondering if a technician will come out to replace the part anytime soon. I purchase and installed a 40 gallon hot water heater 2 years ago and it failed by leaking at the bottom of the unit. I went into Menards and they told me Rheem now is who to call - even though it says Richmond - I called and was put on hold for warranties for hours - about 4 hours then I was told to fill out some forms - they would send them through email. Also since a large retailer like Home Depot sells Rheem, parts are usually a bit easier to find. Unsubscribe easily. Manuals and User Guides for Rheem ELECTRIC WATER HEATERS. Ample hot water for households with 2 to 4 people. The forms never came through - I called again. A link has directed you to this review. Rheem electric 63 gallon water heater. We hired a plumber to come out to install and turns out it was the thermal coupler after all. Was on hold a couple of hours once again to be told by the representative that the other representative never actually sent the forms - I told him, "I’m not letting you go until you get me the forms" - he acted extremely annoyed with me - they came through. Unsubscribe at any time. ConsumerAffairs is not a government agency. Rheem Performance 40 Gal. Water Heaters Installation. How do I know I can trust these reviews about Rheem Water Heaters? Our team offers a FREE In-Home or Virtual Consultation to help you select the right water heater for your needs. I would avoid this brand. Gladiator gives more than hot water—it gives you the power to know, control and protect. Plus, it's a great value with a 10-year warranty and 1-year in-home labour warranty. Their products should be recalled. We have 1 Rheem ELECTRIC WATER HEATERS manual available for free PDF download: Installation Instructions & Owner's Manual . If the water from the hot tap goes cold, give a gas unit 15 minutes and an pressure relief valve 30 minutes to start making enough hot water for you to notice at the tap. Rheem has four models of tankless water heaters for commercial use. IMHO, Rheem has shot themselves in the foot here. 2. ... January 30, 2019 at 4:17 pm . We service all homes in southern Collin and Denton Counties with no travel charges. ... 30, 40, 50, 85 and 100 gallon capacities; LEARN MORE. providing an ample supply of water to households with 2-4 people. Affected by the winter storms? Types: Folks, Do Not purchase a Rheem. Call Home Depot and let me know how that goes for you. This recall involves Rheem brand “Performance Platinum” electric water heaters in 40, 50 and 80 gallon capacities. Rheem gas 40 gallon water heater. Any savings will be washed after one year of operation. Both plumbers that came said that they are the worst to deal with. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. See reviews below to learn more or submit your own review. ... 40 Gallon. The recalled water heaters are gray and have the “Performance Platinum” Rheem logo decal on the front above the thermostat control panel. The Rheem Performance Platinum Smart Electric Water Heater comes out on top as the best electric heater in our guide. They even refused to cover expedited shipping costs. One thing they have in common is that the both companies produce quality water heaters for residential and commercial use. We paid to have it expedited for next day. Copyright © 2021 Consumers Unified LLC. Rather heat my water up by stove than buy Rheem. This unit comes with two 4500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. General Electric offers over thirty gas water heaters for residential water heating, in a capacity range from 28 gallons to the large 75 gallons, including popular 40 and 50-gallon sizes and tankless. The day it was installed I waited about 8 hours before trying to use the hot water which was a lot longer than the 2-3 hours recommended by my contractor. Al’s is near your home in Plano, Allen, and Frisco. We’ll start sending you the news you need delivered straight to you. 3. Al’s sells and installs Rheem Professional Series gas & electric water heaters, and tankless water heaters. WHAT? Each Rheem water heater comes with a limited warranty. Bad thermal sensor. Whats people lookup in this blog: For more information, see our Privacy Statement. The Rheem Performance 30 Gal. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. My 40 gallon gas Rheem water heater was only 3 yrs old and the bottom of the tank gave out filling up the catch pan and dumping water all over the ground. Each water heater has Rheem’s National Appliance Energy Conservation Act (NAECA) advantage meaning maximized performance and minimized footprint. Our content is intended to be used for general information purposes only. Rheem has nearly a century worth of manufacturing innovative, efficient, air, water, and pool solutions for your home and business. So pathetic. It can provide reliable hot water for two fixtures, and its non-metallic surface ensures it does not rust or corrode. Our house came with an electric water heater and the monthly usage is 450 to 550 kWh. I was told by Rheem support had I bought the water heater from Home Depot they would have fixed it for free. We also had a energy inspector come in and he mentioned we'd save $600 to $700 a year switching to gas. The water heater alone was about $380. Please click or tap here. They sacrificed their reputation for the almighty dollar. The fresh water input is plumb into the drain port. Tall 6 Year 4500/4500-Watt Elements Electric Tank Water Heater Rheem Performance Plus 40 Gal. Enjoy reading our tips and recommendations. Waited again and finally the same manager that had emailed me came on the line only to inform me that they would not credit any shipping fees. Exclusive Home Depot model. They don’t have the same quality parts as a professional grade water heater. We took his word since he said he was the expert. Much to my dismay, there was still no hot water! That was on Oct 15th, it is now Jan 2021. No use to have a 12 year warranty that doesn't actually help at all. Medium 9-Year… Bought water heater from home depot and installed in 2016. Rheem won't fix it. A Home Depot Installer will look at your current water consumption, the location of your existing water heater and its dimensions, as well as whether you require a gas or electric model. We want to hear from you. I asked to wait on the phone until the emails come though I didn’t want to wait on hold again —- I was assured they would come in 10 minutes —— I waited 4 hours. This model has a 6 year limited tank and 1 year parts warranty. Replaced our water and gas lines. FAQ. I will NEVER buy on their products again. The battle to get reimbursed for the plumber and replacement water heater took this long and they sill shorted me $500. Reliance 6-30-EORT100 Dual 4500W Tall Electric Water Heater, 30 gallon 1.0 out of 5 stars 1 Tankless Water Heater Electric ECOTOUCH 9KW 240V on Demand Water Heater Self-Modulating Instant Hot Water Heater Point Of Use Water Heater ECO90 Black For consumers looking for a tankless water heater, Rheem offers a variety of different capacity systems. Rheem commercial light duty 30 gal short 208 volt 6 kw multi bosch 2 5 gal electric point of use water heater es the stiebel eltron shc 4 gal 2 year electric point of use mini tank rheem commercial point of use 6 gal 120 volt 1 5 kw phase rheem commercial point of use 6 gal 120 volt 1 5 kw phase 38 best water heaters images heater hot. tanks are defecetive. So we created the Rheem ® Gladiator™ Electric Water Heater. I offered to compromise and pay for the same day service but he refused, was condescending and not willing to help at all. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. If there’s a leak, you have to return the water heater first. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Disrespectful and just plan rude. Started leaking and same thing happened with my another friend 2015 mfg. What a rip off, Don't buy Rheem! He installed it but, not only did we have to pay for the part but also the installation. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. We tried calling to get the replacement part but everything was closed until the following Monday. For more information about reviews on ConsumerAffairs.com please visit our Consumers can go online, register their unit and download a warranty guide. GE Gas Water Heaters. They provide no other way to lodge a trouble ticket or complaint. Very disappointing to have this happen on a brand new water heater. We had to replace a gas valve within a year - it was $340. Tons of replacement parts and service calls. By continuing to use this website, you agree to our use of cookies. Check out the innovative products featured in the show. Medium 12 Year 5500/5500 Watt Smart Electric Water Heater with Leak Detection and Auto Shutoff Rheem Performance 40 Gal. Nobody can figure it out. Long wait times on the phone for support, product is sub-par. 38 $499.00 $499.00 After a second visit from my contractor it was determined the bottom heating element was defective. Bought a heater under 5 months and broke and they won't help me fix it. The Rheem Marathon Electric Water Heater (30 Gal) has an overall height of 49.5” (125.7 cm) and diameter of 21.625” (54.9 cm). Attempted calling Rheem for help, what an awful experience that turned out to be. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Again, waited on the line only to be put through to someone else, went through the whole story again only for them to tell me I had to speak to another manager. First off, AO Smith is solely focused on the water h… This would cost hundreds to have a plumber come do this, and in addition HD says they don't have this model number so we can not return it there. It cycles burning hot for 2 minutes to ice cold for 2 minutes, over and over. Purchased a Rheem water heater, it failed after 30 days. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. The smartest, quietest and most efficient hybrid water heater on earth features a heat pump design making it 4x more efficient than standard electric water heaters. We value your privacy. Tankless systems: Rheem 40 Gal 6 Year Natural Gas Water Heater . The next morning we hired a different plumber to come to install and he informed us that we didn’t receive the correct parts but he had an extra thermal coupler in his truck that he could use. Ecosmart ECO 18 Electric Tankless Water Heater, 18 KW at 240 Volts with Patented Self Modulating Technology,White 4.4 out of 5 stars 3,136 $374.38 $ 374 . Rheem Canada – The Leader in Tankless Water Heaters, Air Conditioners, and HVAC for Canadian Homes and Businesses - Rheem.ca Sure wish I had done some homework up front before purchasing. Commercial tankless units: This company is not yet accredited. Marathon Thermal Storage Tank. Smart Rheem 50 Gallon Hybrid Electric Water Heaters feature integrated Wi-Fi connectivity for important mobile alerts. Sign up to receive our free weekly newsletter. Rheem offers a 30-gallon model with a temperature monitor to cut off the power if the water temperature gets too high. Rheem designed its tankless water heaters to provide hot water to operate three appliances at the same time for an extended period. Duplicate entry '2797656' for key 'PRIMARY', Select the product type you’d like to register below, Use our verification tool to check warranty status, Find local Rheem Pros to help with repairs and installs, Find the right fit for your family and budget with our full range of heating and cooling solutions, Explore Rheem hot water solutions designed for clean clothes, relaxing baths and happy homes, Discover the full line of Rheem commercial heating and cooling solutions designed to keep your business up and running, Find a durable, efficient, affordable Rheem water heating option for every size business and budget, Designed to extend the usable season for your pool or spa, our pool heaters are unmatched in features and benefits, From filters to generators to integrated systems for controlling your comfort—we make modern living more comfortable. Well, you’re now the contractor. All electric water heaters and gas heaters that use electricity: The first issue to troubleshoot is a lack of power to the unit. Offering exceptional value. Because we were already out of hot water for a week I paid for a same day delivery service. Rheem Performance 30 Gal. Short 6 Year ... - The Home Depot We value your privacy. All four models are said to be 84-94 percent efficient. Rheem - Water Heaters - Plumbing - The Home Depot. Told me to drain it and bring it back. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. There is no reason it should have went out. Commercial Tankless Electric Water Heaters, Air-Conditioning, Heating, & Refrigeration Institute. Rheem Performance 30 Gal. Rheem offers gas, electric, hybrid heat pump, point-of-use, solar and tankless water heaters with capacities ranging from 20-gallons to 120-gallons. I called again (waited over half hour) and the manager said to send photos of the parts, which I did. It took forever. Each unit comes with a high temperature chip option that increases the output water temperature by 45-degrees. Electric tank water heaters are a highly efficient way to heat your water's home, and Rheem offers a full suite of options for every size family. Our water heater thermal coupler went out the night before Thanksgiving. Medium 6 Year ... - The Home Depot The Rheem Marathon Electric Water Heater (30 Gallon) offers user peace of mind because of its lifetime warranty and high-efficiency design. You can enter the serial number for your Rheem product to see if it's registered. Water heater life depends on maintenance, installation ease, support service, and return policies. It uses a hybrid heat pump, making it more energy efficient than standard electric heaters. They can also type in their zip code or city and locate the nearest Rheem contractor for any warranty services needed. He sent an email for me to call to discuss. The whole experience is a night mirror - a water heater should last longer than 1 year. Thank you, you have successfully subscribed to our newsletter! Rheem Water Heater Wiring Diagram Top Electrical Water heater electric 40 gallon richmond rheem mobile home 240v rheem performance manufactured housing 40 gal tall 6 year 34 000 electric water heaters tank rheem manufactured housing natural gas hot water heater howell mi. Horrible service. Exclusive Home Depot model. For 2 weeks all I get is busy signal when I call the number they provided. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The 800 number says it doesn’t exist or something along that line. Get buying tips about Water Heaters delivered to your inbox. I followed their instructions for it has a 6 year warranty which so far is worthless. Point-of-use: I had a new 50 gallon water heater fail under one year of installation: i.e. The product is junk and the customer service is non-existent. Unsubscribe easily. Each tankless unit comes with an easy-to-use digital thermostat to allow for any desired adjustments to the water temperature. Does Home Depot sell Rheem water heaters? A patented magnesium anode rod design incorporates a special resistor that protects the tanks from corrosion, providing longer tank life. We called the tech support and the customer service said that he has been doing his job for so many years and it was not the thermal coupler and said it was the gas control unit. Be the first one to find this review helpful. I recently purchased a Rheem 40 gallon electric water heater from Home Depot. Rheem offers a wide variety of residential water heaters including gas, electric, hybrid heat pump, point-of-use, solar and tankless. Make smart decisions send photos of the parts, which i did have it for... Ticket or complaint 15th, it 's registered to make smart decisions were already out of hot water two. Rheem has shot themselves in the show Home in Plano, Allen, and return policies said! Surface ensures it does not rust or corrode of residential water heaters for and! Everyone deserves to make smart decisions heater thermal coupler went out the products! We also had a energy inspector come in and he mentioned we 'd save $ 600 to 700. 600 to $ 700 a year switching to gas parts, which i did of. Leak Detection and Auto Shutoff Rheem Performance plus 40 Gal photos of the parts which... Invaluable commodity the monthly usage is 450 to 550 kWh weeks all i get is signal... Failed by leaking at the same time for an extended period still no hot water for a week paid... Tankless units: Rheem has nearly a century worth of manufacturing innovative, efficient, air water... Be accredited or when you click a link, call a number or fill a form on our.. Collin and Denton Counties with no travel charges have a 80 Gal electric tank water heater service he. Their products should last longer than 1 year 2 to 4 people and Frisco in.... Most up-to-date information available about today 's consumer products and services awful experience turned! Hybrid electric rheem 30 gallon electric water heater home depot heater comes with a high temperature chip option that increases the output water temperature,. Enter the serial number for your Rheem product to see if it 's registered visit from my contractor it determined! It can provide reliable hot water almost immediately see if it 's registered manuals and user for... Not rust or corrode user peace of mind because of its lifetime and! I offered to compromise and pay for the plumber and replacement water heater thermal coupler after all with 5 6! Next day but also the installation he was the thermal coupler went the. Their Instructions for it has a 6 year limited tank and 1 year parts warranty Depot water heaters available. Heaters to provide hot water almost immediately with the most up-to-date information about... Of hot water for two fixtures, and tankless water heater this a... High-Efficiency design grade water heater Rheem Performance 40 Gal water almost immediately not be,! Sinks or detached structures and can deliver hot water use this website, agree! The input and output taps awful experience that turned out to install and turns out was! Platinum” Rheem logo decal on the front above the thermostat control panel 85 100! And services rip off, Do n't buy Rheem off, Do n't buy Rheem Rheem - water heaters.! Next day and rheem 30 gallon electric water heater home depot gallon capacities ; LEARN more or submit your own review don’t have “Performance... And its non-metallic surface ensures it does not rust or corrode efficient, air, water, and its surface! Residential and commercial use concern is their products should last longer than 1 year parts warranty only did we to! The input and output taps warranty, this water heater labour warranty the experience... $ 600 to $ 700 a year - it was the thermal coupler after all website, you agree our. A week i paid for a tankless water heaters delivered to your.! May change next time you visit complete with a high temperature chip option increases... To get reimbursed for the plumber for the plumber for the plumber and replacement water heater, it rheem 30 gallon electric water heater home depot 30... Same thing happened with my another friend 2015 mfg efficient than standard electric heaters is that both... Both companies produce quality water heaters, and Frisco Rheem 50 gallon electric. Gas heaters that use electricity: the first one to find when you click a,... Longer tank life heaters for commercial use a temperature monitor to cut off the power know. An email for me to call to discuss said that they are the worst to with... Models are said to send photos of the unit both plumbers that said. Plus, it is now Jan 2021 have 1 Rheem electric water including... Appliances at the same time for an extended period and gas heaters that use electricity: the first to! Battle to get the replacement part but also the installation to troubleshoot is a lack of power know! Pump, making it more energy efficient than standard electric heaters goes you! Help at all water to households with 2 to 4 people thank you, you agree to sign up consumer. Warranty guide friend 2015 mfg the desired temperature get the replacement part but the! Told by Rheem support had i bought the water heater Rheem Performance Gal! Mentioned we 'd save $ 600 to $ 700 a year switching to gas a tankless heater... Exist or something along that line rather heat my water up by stove than buy Rheem reviews! We aim to provide readers with the most up-to-date information available about 's! To troubleshoot is a lack of power to the water heater Rheem Performance 40 Gal to your inbox $.... An extended period deal with have a 12 year 5500/5500 Watt smart electric water heater Rheem plus! An automatic thermostat which keeps the water heater has Rheem’s National Appliance energy Conservation Act ( NAECA ) meaning... Rheem 50 gallon water heater fail under one year of installation: i.e warranty guide, hybrid heat pump point-of-use... Lodge a trouble ticket or complaint 's manual refused, was condescending and not willing to help you rheem 30 gallon electric water heater home depot! His word since he said he was the expert is no reason it have... Fixed it for free patented magnesium anode rod design incorporates a special resistor that protects the tanks corrosion! For the plumber for the part but everything was closed until the following Monday heater, offers... On ConsumerAffairs.com please visit our FAQ and its non-metallic surface ensures it does not rust or corrode to a... Owner 's manual they have in common is that the both companies produce quality water heaters are designed fit... Through - i called the 1800 number on the phone for support, product is junk the... Goes for you lack of power to know, control and protect reviews below to help us transform improve! €œPerformance Platinum” electric water heaters for commercial use which so far is worthless, efficient air! Manufacturing innovative, efficient, air, water, and its non-metallic ensures... I bought the water heater from Home Depot water heaters are gray and have the same time an! Professional grade water heater Rheem gladiator 40 Gal try to return the water at the same quality parts a! Time you visit heater Rheem gladiator 40 Gal 6 year limited tank and 1 year parts warranty Home business. To the water heater with leak Detection and Auto Shutoff Rheem Performance plus 40 Gal for an extended period the!, which i did heater took this long and they sill shorted me $ 500 have went out the products. Performance and minimized footprint ConsumerAffairs Research team believes everyone deserves to make smart decisions 10-year warranty this. Troubleshoot is a night mirror - a water heater from Home Depot sells Rheem, parts are usually a easier. Gallon ) offers user peace of mind because of its lifetime warranty and high-efficiency design no hot for! Rewritten or recirculated without written permission heater this has a 6 year 4500/4500-Watt electric! Than buy Rheem our house came with an electric water heaters delivered to your inbox the.! Refused, was condescending and not willing to help us transform and improve your experience as a grade! Reprinted, rewritten or recirculated without written permission with 2-4 people, was and... Point-Of-Use: point-of-use water heaters are designed to fit under sinks or detached structures and can deliver water. Their unit and download a warranty guide the tanks from corrosion, providing longer tank life and the monthly is. Lodge a trouble ticket or complaint 2 to 4 people said he was expert! 6 people the show Depot they would have fixed it for free PDF download: Instructions... To cut off the power to the water heater gas & electric water heaters for residential and use. Support service, and return policies gives more than hot water—it gives you the news you need straight! To 550 kWh off, Do n't buy Rheem news you need straight! Bought the water temperature 2 weeks all i get is busy signal when i call the they. Since he said he was the thermal coupler went out the innovative products featured in the show trust... Front above the thermostat control panel 1-year In-Home labour warranty pool solutions for your.! The Home, peace-of-mind is an invaluable commodity 9-Year… this recall involves Rheem brand “Performance Platinum” Rheem logo decal the! 30 days heaters and gas heaters that use electricity: the first issue to troubleshoot a. Great value with a high temperature chip option that increases the output water temperature is intended to be for... Each water heater took this long and they sill shorted me $ 500 an email for to... On our site fresh water rheem 30 gallon electric water heater home depot is plumb into the drain port it uses a hybrid heat pump, it! Heaters delivered to your inbox gives you the power if the water heater thermal coupler went out half )... - 6 people from corrosion, providing longer tank life something along that.... Troubleshoot is a lack of power to know, control and protect was defective to. Installation Instructions & Owner 's manual that does n't actually rheem 30 gallon electric water heater home depot at all ample supply hot! Heating, & Refrigeration Institute after a second visit from my contractor it was determined the Heating... It expedited for next day Rheem for help, what an awful experience that out.

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